![]() ![]() Install a new instance of SpiceWorks – At this time SpiceWorks can only have one email address configured so you will need to install a new instance of SpiceWorks to host the ‘helpdesk’ for the other department.To use Spiceworks for to create a workflow and ticket tracking system for non-IT groups, execute the following steps: ![]() Most companies using spice works have only their IT department connected to the Spiceworks however, IT is not the only department in a company that receives requests and completes them through a workflow. Spiceworks is focused on an IT Help-desk however with a bit of effort it can be used to create a workflow and ticket tracking system for non-IT groups. A common issues among IT professionals using Spiceworks is the problem of creating Multiple Departments on a single installation of Spiceworks. ![]()
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